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Orders & Shipping
Where does Born Stunner ship to?
We currently ship to Europe, North America, and select international destinations. If your country is
not available at checkout, contact us, and we’ll do our best to assist.
How long does shipping take?
Delivery times vary depending on your location:
- Netherlands & EU: 3-7 business days
- UK & North America: 5-12 business days
- Rest of the world: 7-15 business days
How much does shipping cost?
Shipping fees are calculated at checkout based on your location and order size.
Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking link via email.
What if my package is lost or delayed?
If your order is delayed beyond the estimated timeframe, please check your tracking details or
contact the shipping provider. If further assistance is needed, reach out to our support team at
info@bornstunner.com.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original
condition with tags attached. Please note that limited-edition items and sale items are final sale and
cannot be returned.
How do I initiate a return?
To start a return, email us at info@bornstunner.com with your order number and reason for return.
Our team will provide further instructions.
Can I exchange an item?
Currently, we do not offer direct exchanges. If you need a different size or style, return the original
item for a refund and place a new order.
Do you cover return shipping costs?
Return shipping costs are the responsibility of the customer unless the item received is incorrect or
defective.
When will I receive my refund?
Once we receive and inspect your return, we will process your refund within 5-10 business days.
Refunds will be issued to the original payment method.
Products & Sizing
How do I find the right size?
Refer to our size guide (available on each product page) for accurate measurements. If you're
unsure, contact us for assistance.
Are Born Stunner products unisex?
Yes, Most of our pieces are designed for everyone.
Payments & Discounts
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, AMEX), PayPal, and other secure payment
options.
Do you offer gift cards?
Not at the moment, but stay tuned for future updates.
Are there any ongoing discounts or promo codes?
Follow us on Instagram @bornstunnner and subscribe to our newsletter for exclusive discounts and
early access to drops.
Collaborations & Wholesale
How can I collaborate with Born Stunner?
We’re always looking to work with creatives, influencers, and like-minded brands. If you're
interested in collaborating, send us an email at info@bornstunner.com or DM us on Instagram.
Contact
Still have questions?
Contact us at info@bornstunner.com, and our team will get back to you as
soon as possible.